In the case of a one-time communication, the configured audience for the communication is who will receive the communication. The options that are available to configure the audience are based on the permissions of the logged in user creating the communication. Once the communication has been sent, the response drawer displaying the audience that received the communication will also check the permissions of the logged in user.

• For example, if Manager A does not have permission to Location A, then they will not see Location A as an option when selecting the Work Location filter within the One-Time Communication Builder. If another manager, such as Manager B, does not have permission to the location in which the employees from the communication are assigned, they will not be able to view those employees within the response drawer.

Unless created by a Paradox Admin, the recipients of a milestone communication will be determined by:

1. The employees that meet the criteria set on the milestone communication.
   • For example: IF work_location_ID matches 123
2. The creator of the milestone communication has permission to the employee.
   • Location – Does the creator of the communication have permission to the assigned location of that employee?
   • Reports to (more info here) 
     • Is the creator of the communication the direct manager of that employee?
     • Does the creator of the communication have permission to the employee via the Reports To hierarchy?
   • Role-based – Does the creator of the communication have at least view access to the Conversation component for the employee’s assigned user role?