The standard registration experience takes place on the event landing page, where the candidate completes a hiring event custom conversation with your AI Assistant and registers for the event. This guide explains the candidate's experience in more depth.

Candidate registration experience

Candidates requesting to register for an event

To start the registration conversation, the candidate must:

1. Start a conversation with your AI Assistant and inquire about upcoming events.
2. Select an event from the list to view its details.
3. Click the Register for Event button within the page's chat window. 
4. Once clicked, your AI Assistant will start the event registration conversation.
   • Note: This is the conversation selected in the Registration section of the Event Builder.

Candidates who are automatically invited

When candidates should be invited to a hiring event, the following process will take place:

1. The system will look for upcoming hiring events to present to the candidate. 
2. When one or more hiring event(s) are available, then the candidate will receive a list of available event(s) to their preferred communication method, and their status will be updated to Hiring Event Invitation Pending. 
   • Note: If no hiring events meet the above criteria, then the candidate’s status will be updated to No Event Availability.

3. The candidate will then click View All Events to view a modal that lists all available events in chronological order. From this list, they can:
   1. View event details, including date, time, and location
   2. Determine the number of interview spots that are remaining, if applicable
   3. View and select open interview times and/or register for the event
      • Note: When the View Interview Times button is clicked for in-person, virtual, or phone hiring events, then the page will update to display all event dates that have interview availability. The candidate will first need to select their preferred date/interview type before they can select their preferred time.If there is only one interview session available, then the screen will automatically open to the times available for that session.
   4. Select to register at a later time

Scheduling logic

The auto-invitation to your hiring events can be triggered from either the job outcomes (immediate invite) or from workflows (delayed invite).

• When auto-invitation to hiring events is triggered, your AI Assistant is going to use the following parameters to determine which hiring event(s) the candidate should be invited to:
  • Only hiring event(s) that have the candidate's assigned job added to it.
  • The event registration period must still be open.
  • The event cannot be private.
  • The event must be either a chat booth or an interview-style hiring event.
  • For an interview-style hiring event, there must be interview availability.
    • IMPORTANT NOTE: If the candidate is already scheduled for an event interview, they will be moved into a No Event Availability status since the system doesn't allow two candidates with the same profile to apply for the same event.
• If hiring events(s) are found that meet the parameters listed above and below for the hiring event type, then the candidate’s status will be updated to Hiring Event Invitation Pending, and your AI Assistant will present the event(s) found to the candidate.
  • If zero Hiring Event(s) are found that meet the above requirements, the candidate’s status will be updated to No Event Availability.
    • Note for non-campaigns use case: If a candidate is in the No Event Availability status, they will be re-engaged and their status will automatically change to Hiring Event Invitation Pending when either:
      • New hiring events are added that they're qualified for.
      • Registration for existing qualifying events is updated (e.g., more slots become available).
  • If the candidate's source equals an upcoming hiring event, meaning that the candidate attempted to register for the hiring event from an event source like the Event Landing page or event keyword, then your AI Assistant will initially invite the candidate to the hiring event that matches their source.
• If the candidate picks an unavailable time slot, your AI Assistant will only resend the Event Interview request when there are available slots with the same type and duration. Otherwise, they will move to a No Event Interview Availability status.
  • Note for non-campaigns use case:  If a user creates additional interview sessions, regardless of the interview type and duration, and then adds those new interview sessions to the Sessions Candidate can be scheduled selector, then the candidate will be re-engaged with the added event interview times.
• If the candidate is already scheduled for an event interview, they will be moved into a No Event Availability status since the system doesn't allow two candidates with the same profile to apply for the same event.

Registration reminders

Candidates will be reminded 24, 48, and 72 hours after the initial hiring event invitation to register for an event if they have not done so already. The candidate’s pending hiring event invitation will expire after the configured time range, which is set on the backend by your CS Representative, and their Candidate Journey status will update to Hiring Event Invitation Expired.

Multiple attempts to register for the same event

The same candidate cannot register for the same event multiple times. If the same candidate attempts to register for the same event again, your AI Assistant will terminate the event registration conversation and send the candidate a You have already registered message.

• Note: The You have already registered message can be customized with the help of your CS Representative.