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    Unmatched Questions to Intent (Candidate) Report

    Written by Lindsey Stanifer

    Updated at August 19th, 2026

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    Table of Contents

    Report fields

    This report returns a list of questions/phrases that did not match any intent in your assistant's knowledge base. The date range is based on when the questions/phrases were asked.

    Report fields

    Field Field Description Sample Value & Formatting
    Created Date Returns the date and time when the question/phrase was asked in MM/DD/YYYY HH:MM:SS format. 08/11/2020 21:02:48
    Unmatched Questions to Intent Returns the phrase that did not match any intent in the knowledge base. Do you know if being in marching band would affect working here?

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