Negative Topic Performance (Candidate) Report
Updated at August 19th, 2026
Table of Contents
This report shows detailed negative topic interactions with candidates. The date range is based on the message’s date and time.
Report fields
| Field | Field Description | Sample Value & Formatting |
|---|---|---|
| Candidate Name | Returns the candidate’s name. | John Smith |
| Candidate Email | Returns the candidate’s email. | jsmith@noemail.com |
| Candidate Phone Number | Returns the candidate’s phone number. | +17325551212 |
| Candidate ID | Unique candidate identifier generated each time a candidate engages with your AI Assistant. | 72036855653131 |
| Candidate Group/Job | Returns the candidate’s group association. | Group Name A |
| Candidate Location Name | Returns the candidate's location name. | Location XYZ |
| Job Req ID | Returns any job req ID values for the candidate. | R-12345 |
| Message Date | Returns the date and time of message. | 09/15/2020 17:31:08 |
| Negative topics |
These are the current intents that could be considered as negative topics:
The system will return the friendly topic name from the standard intents table (description column). |
Dissatisfied Job Seeker
|
| Phrase | Returns the actual phrases that prompted the negative topic. | I am not happy |
| Previous 3 Topics | Returns up to the last 3 topics used. If no other topics were identified, then this field will be blank | Jobs: Search, Jobs: Search, Dissatisfied Job Seeker |
| Previous 3 phrases | Returns up to the last 3 phrases used. If no other phrases with topics were identified, then this field will be blank. | What jobs do you have in New York?, These jobs don’t match what I need, These still don’t show what I want to see |
| Response After Negative Topic (Y/N) | Returns a Yes if there were continued messages from the candidate/user after this negative topic reply was given. | Yes |
| Recruiter Response DateTime | Returns the date and time that the recruiter manually replied (earliest time) to this candidate/user. | 09/15/2020 20:32:41 |
| Recruiter Full Name | Returns the recruiter's full name. | Susan Welch |
| Recruiter Email | Returns the recruiter's email address. | swelch@noemail.com |
| Profile ID | Returns the candidate’s profile ID. This ID is used to show mapping between different candidate records if they have engaged with the system at different times. | e25e7843ad8111eb8bee0a24956ebfea |
| Multiple Records | Returns a Yes/No value if the candidate has more than one candidate ID associated with their profile ID. | Yes |
| Primary Identifier | Returns a value of Email or Phone Number based on the primary identifier for this profile. | Phone Number |
| Reapply in Capture | Returns a Yes/No value if the candidate reapplied to another job through apply. | No |
| Reapply in Job Search | Returns a Yes/No value if the candidate reapplied to another job through job search. | Yes |
| Reapply in Campaign | Returns a Yes/No value if the candidate reapplied to another job through campaigns. | No |