Available tokens within the CMS
Updated at August 20th, 2026
A token is a placeholder where information is dynamically populated based on the type used (event, conversation, candidate, job, location, etc.) and where that information is stored. Tokens are beneficial to use in mass communications where the details can be dynamically updated on a per candidate or user basis.
The following are available tokens that can be used in CMS intents.
Any token that is written in an upper-case letter will be automatically converted to a lower-case letter so that the token works as expected in messaging for all selected languages.
| Token | Description | Available for |
|---|---|---|
| #event-name | This returns the event's name. | Clients utilizing Conversational Events. |
| #event-date | This returns the event's date. | Clients utilizing Conversational Events. |
| #event-time | This returns the event's time. | Clients utilizing Conversational Events. |
| #event-location | This returns the event's location. | Clients utilizing Conversational Events. |
| #event-directions | This returns the event's driving directions. | Clients utilizing Conversational Events. |
| #event-documentation | This returns any event documentation tied to the event. | Clients utilizing Conversational Events. |
| #event-dress | This returns the dress code saved for an event. | Clients utilizing Conversational Events. |
| #event-duration | This returns the event duration. | Clients utilizing Conversational Events. |
| #event-parking | This returns the event parking instructions. | Clients utilizing Conversational Events. |
| #event-positions | This returns all positions selected and hiring for this event. | Clients utilizing Conversational Events. |
| #ai-name | This returns the AI Assistant's name who was in communication with the audience. | All clients |
| #company-name | This returns your company name. | All clients |
| #company-rep | This returns your company's representative name. | All clients |
| #company-url | This returns your company's URL. | All clients |
| #location-text | This pulls the location's city, state, zip code, and country. | All clients |
| #location-name | This returns the location name. | All clients |
| #location-phone-number | This returns the location phone number. | All clients |
| #job-title | This returns the job title. | Clients who utilize Paradox Jobs. |
| #job-url | This returns the job URL. | Clients who utilize Paradox Jobs. |
| #current-date | This returns the current date. | All clients |
| #la- | This displays all Location Attributes saved on your account. Select one of these attributes to use where needed. | All clients |
| #job_posting_type | This returns the job posting type. | All clients |