Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

    English (US)
    MX Spanish (Mexico)
    CA French (Canada)
    US English (US)
    • Home
    • Management Tools
    • Scheduling
    • Auto-Scheduling

    Candidate-initiated rescheduling interviews

    Written by Lindsey Stanifer

    Updated at August 20th, 2026

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Getting Started
      Setting up your calendar Managing your alerts Additional Settings
    • Daily Processes
      Candidate Inbox Candidate Profile My Calendar/Calendars Browser Extension My Jobs Approvals Engine Manual and Common Scheduling Practices Form I-9 processes Troubleshooting Forms & Offers
    • Candidate and User Engagement
      Campaigns Conversation Builder Surveys Channels Talent Community Voice Web Management Analytics & Reporting Data Privacy Career Sites
    • Management Tools
      Job Management Scheduling Security Journeys Content Management System (CMS) Multiple Brands Workflows Users, Roles and Permissions Data Feeds Location Management Lookup Tables Assistant Messaging Company Information Client Setup System Attributes Integration Center
    • Contextual AI
      Knowledge Training Library
    • Conversational Events and Campus
      Conversational Events Campus Events
    • Employee Communications
      Communications App Employee Management
    • Release Notes
      2025 2026
    • Workday Feature Descriptions
    + More

    Table of Contents

    Candidate experience User notification Scheduling Alert Candidate Profile

    Candidates can automatically reschedule an interview without the involvement of a recruiter by engaging with your AI Assistant and asking them to reschedule.


    Candidate experience

    When an interview has been prompted to reschedule, whether by SMS or web widget, your AI Assistant will then check the available times for the interviewer's calendars and send updated times to the candidate based on the scheduling timelines configured. 


    User notification

    When a candidate reschedules their interview, the interviewer can be notified in two ways: directly via a Scheduling Alert and indirectly via the Candidate Profile.

    Scheduling Alert

    To be notified directly when a candidate has scheduled, rescheduled, or canceled their interview with you, enable the Scheduling Alert in Alert Management. Click here to learn more.

    Candidate Profile

    When a candidate reschedules their interview, an auto-scheduling milestone will display in the candidate’s conversation, which lives in their Candidate Profile. This is set to occur automatically and includes varied language, depending on the automation set. Examples are outlined below.

    Manual Schedule Milestone Auto-Schedule Equivalent
    Connor Matthews scheduled a virtual interview with Trevor Test Connor Matthews updated status from Invite to 3rd Interview to 3rd Interview Scheduled
    Connor Matthews requested a virtual interview with Trevor Test Connor Matthews updated status from Invite to 3rd Interview to 3rd Interview Pending
    conversational ats integrated ats

    Was this article helpful?

    Yes
    No
    Give feedback about this article

    Related Articles

    • Paradox Assist: Move candidates along in the hiring process
    • Client Setup: Scheduling
    • Manually scheduling an interview

    Copyright 2026 – Paradox.

    Knowledge Base Software powered by Helpjuice

    Expand