Custom Conversations: Action types that can be used at the end of your conversation
Updated at September 16th, 2026
Once you've built out your questions and conditional paths, you can go back and select actions to include at the end of your conversation.
- Job Specific Outcomes – This action will automatically apply the appropriate outcome to the candidate based on their selected job. This option is only available when utilizing Paradox Jobs.
-
End Conversation – This will end the conversation. An End of conversation. Do you want to set a status? toggle will display that, when enabled, will allow you to select the preferred status for a candidate. By default, Capture Complete will display.
- Note: If WhatsApp is enabled for this conversation, then an additional Send a follow-up message to the preferred communication toggle will display.
-
Invite to Event – This will allow you to select the event that you want you want to invite the candidate to and auto-populate the text box with the default message, which can be edited.
- Note: You can click the box's action menu, or three dot icon, and select View Event Builder to view the event's details.
- Olivia Recorded Interview – This will allow you to select the recorded interview that will send to the candidate.
- Schedule Interview – This will auto-populate the text box with a default message, which can be edited. Clicking + Add Interview Details will open a slide-out drawer where you will be able to set the interview details. You can then select the Configure button to open the Configure Auto Scheduling slide-out drawer, where you will be able to set the interview details. Once you save all of your interview details, you can see all of the selected interview details in the Scheduling Summary panel. You can select Edit Scheduling to edit the details.
The following elements are not available in the Configure Auto Scheduling slide-out drawer within the Conversation Builder:
- Sequential Interviews
- Set Interview Owner
As of October 2025's release, users can now edit the number of attendees setting per ATS role.
- Send Survey – This will allow you to select the survey you want to send to the candidate and auto-populate the text box with a default message, which can be edited. An End of conversation. Do you want to set a status? toggle will display that, when enabled, will allow you to select the preferred status for a candidate when a survey is sent. By default, Send Survey will display.