Contextual AI overview
Updated at August 20th, 2026
Table of Contents
Contextual AI enables several aspects of the system to be smarter, enhancing your AI Assistant's messages to candidates and even assisting users in crafting descriptions and messages that is in-line with your brand. Overall, Contextual AI is the assistance tool that enhances both candidate and user experiences.
Product dependencies
Requires: Contextual AI
Use cases
- Hiring managers who want the AI assistant to engage candidates in natural, human-like conversations, providing an authentic experience that reflects positively on their company's culture and values so that they can ensure a personalized and effective candidate interaction process.
- Recruiters who want to more easily and efficiently create and publish Q&A prompts.
- Hiring managers who want to more easily generate and edit text responses throughout the system so that sending communications, building job descriptions, and more can be created efficiently and in line with their company’s brand tone and style.
Configuration
Contact your CS Representative to enable this feature for you.
Contextual AI features
The below features are available with Contextual AI:
- Text generation and editing
- Contextual conversation
- Knowledge Training Library
- Contextual and Defined Q&A responses
- Contextual Response Details
Permissions
Access to the Company Information page must be granted to a Company/Account Admin by your CS Representative.
FAQs
What happens when a user provides consent to use a Contextual AI feature and are later deactivated?
The user who gave their consent to using Contextual AI features from the Company Information page will have their names displayed even after they’ve been deactivated or deleted.