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    • Client Setup: Core features

    Client Setup: Forms & Offers

    Written by Lindsey Stanifer

    Updated at November 10th, 2026

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    Table of Contents

    Forms Form integrations Offer management Background Franchise

    Parent toggles can only be enabled by your CS Representative/Paradox Admin.

     

    The Forms & Offers section of Client Setup allows you to enable forms, forms integrations, and offers in the account, and includes the following settings.

    Forms

    This parent toggle enables the Forms product for your account, where you can allow candidates to complete all of their forms and documents to collect data you need. This requires approval to use before enablement. See Forms documentation.

    • Allow employees to edit completed form fields in Hire Details: Provides users the ability to edit the form fields after a candidate submits their forms. 

    Important notes:

    • Typically, a customer will use this setting if they’re sending the form information to another third party application via an integration because they can change that candidate's data to avoid conflicts.
    • All users that have access to the Hire Details section of a candidate's profile will have the ability to edit the form fields.
    • After a user has turned on the ability to edit, a button will appear in the forms under the action menu, or ellipsis, in the form field.
     
    • Address Validation: Adds an additional layer of validation to address tasks for teams that are having extreme difficulties with their address data.
    • Candidate IP Address on Signatures: Captures the candidate’s IP Address at the time of their signature when added to a form (or offer, as this setting is tied to both), which can be reported upon in the Candidate Forms Detail Reports. This will display their digital signature as:
      • {Candidate First Name} {Candidate Last Name}
        {Date} {Timestamp}
        {IP address}
    • Franchise Form Permissions: This is legacy functionality that grants franchise owners, company admin, and franchise staff user roles access to forms.

    Form integrations

    If the Franchise Form Permissions toggle is enabled, then this section will not display.

     

    Paradox allows form integration with some service providers. For every service but payroll, customers can integrate their desired provider by linking the service under other. 

    • Background Check: The background check provider in the account. Select from the following background check provider options:
      • None
      • Checkr/DISA (see the Background toggle, featured at the end of this documentation, for more information on how to enable this) 
      • Other
        • Note: If Other is selected, then the Background check link structure setting displays, where you can add an example link.
    • I-9 provider: The customer's I-9 provider. When a provider is selected and additional configurations are made, the tax forms will be automatically generated and associated with the employer's tax information based on the assigned locations. Select from the following I-9 provider options:
      • None
      • Lawlogix
      • Lawlogixv2
      • MitraTech - Tracker
      • Paradox I9
    • When an I-9 provider is selected, configure the following settings:
      • Allow I-9 section to be skipped for errors
      • Send welcome email to new users
      • Allow candidates to complete multiple I-9s
      • I-9 Roles
      • URL code
      • Gryphon Run Sync
     
    • Payroll: The customer's payroll provider. Select from the following payroll provider options:
      • None
      • ADP WorkforceNow
      • ADP WorkforceNow - Connected Apps

    When enabled, complete the following steps:

    1. Save the page.
    2. An ADP WFN access code will then be auto-generated. This can be used when installing the app from ADP Marketplace.
    3. When they confirm that the app was installed and they provided their consent, return to this section.
    4. Confirm that the ADP MarketPlace linked indicator is successfully connected (displayed under the ADP WFN OrganizationID).
    5. Click Retrieve ADP Metadata button.
      • Note: If you receive an error stating that we failed to retrieve the ADP metadata, make sure that your team provided consent for the Paradox app to access your data in ADP.
     
    • Tax Withholding: The customer's Tax Withholding provider. Select from the following payroll provider options:
      • None
      • Paradox Dynamic Forms

    Dynamic forms cannot be selected as a tax withholding provider until all locations are added to employer tax information. 

    If Paradox Dynamic Forms is selected, you can enable the Symmetry Tax Data in Reports toggle so tax attributes are available in reporting.

     
    • WOTC provider: The customer's WOTC provider. When selected, additional fields may display and require additional information. Select from the following WOTC provider options:
      • None
      • ADP
      • Synergi
      • Synergi Embedded
      • EY
      • Tax Credit Company (TCC)
      • Maximus
      • EY
      • Other
        • Note: If Other is selected, then the WOTC check link structure setting displays, where you can add an example link.

    Offer management

    • Offer Management: Enables the Offers product for your account, where you can create, manage, and send offers to candidates. This requires approval to use before enablement. See Offers documentation.
      • External Offers: Allows users to upload candidate officers directly from an external source on their device.
      • Dynamic Dropdown Component: Pulls selectable values from an integrated third-party system. This setting is only for customers with configured credentials setup by engineering.
      • Candidate IP Address on Signatures: Capture the candidate’s IP address at the time of their signature when added to an offer (or form, as this setting is tied to both), which can be reported upon in the Candidate Offer Detail Reports. This will display their digital signature as:
        • {Candidate First Name} {Candidate Last Name}
          {Date} {Timestamp}
          {IP address}
      • Default Pay Validation: Select the validation that all pay components default to when creating offers in the account from the following options:
        • Pay Rate: Validates a maximum of $1000 for hourly and $1,000,000 for all other pay frequencies. This is the default option.
        • Base Pay Minimum: Uses this job attribute to validate the minimum pay. The associated job attribute is externally visible to candidates.
        • Base Pay Maximum: Uses this job attribute to validate the maximum pay. The associated job attribute is externally visible to candidates.
        • Base Pay Minimum - Base Pay Maximum: Uses these job attributes to validate the pay range. The associated job attributes are externally visible to candidates.
        • Offer Pay Minimum: Uses this job attribute to validate the minimum pay. The value entered for this cannot go below the value stored for this job attribute. The associated job attribute is internally used and not visible to candidates/included in job feeds.
        • Offer Pay Maximum: Uses this job attribute to validate the maximum pay. The value entered for this cannot go above the value stored for this job attribute. The associated job attribute is internally used and not visible to candidates/included in job feeds.
        • Offer Pay Minimum - Offer Pay Maximum: Uses these job attributes to validate pay range. The value entered for this cannot go below the value stored for the Offer Pay Minimum attribute nor above the value stored for the Offer Pay Maximum value. The associated job attributes are internally used and not visible to candidates/included in job feeds.

    Background

    • Background: Enable this toggle if the customer uses Checkr or DISA as their background check provider. 
      • Background Check: The background check provider in the account. Options for this include:
        • None
        • Checkr
        • DISA 

    Franchise

    • Franchise: Do not use this setting. It is associated with legacy logic and is only retained in this section for compatibility purposes.
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