System verification for both candidates and users
Updated at August 20th, 2026
Table of Contents
To keep up with modern security practices, there are system verification requirements when a candidate or user enters a secure page that they must log in to. The verification code required for logging in to a secure page will be a six digit code sent to their preferred contact method. This contact method will be listed within the Enter Verification Code box for reference, which is shown when a verification code was sent to the candidate or user.
If a candidate or user enters the wrong verification code five times into the field of the Secure Login page, then they are sent a new verification code and their previous verification code will be invalid.
Candidates and users can request up to 20 codes in a four hour period. To prevent unauthorized access, the account will be temporarily locked after 20 incorrect verification code attempts within four hours.
Secure pages that require verification codes
Below is a list of the secure pages that this system verification process is applied to:
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User-Related Functionalities:
- Basic User Portal Login
- Basic User Login for Employee Dashboard
- Login with 2FA
- Employee Landing Site Verification
- User Profile Email Security Update Process
- Interview Feedback
- Event Roster
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Candidate-Related Functionalities:
- Form
- Offer
- Resume
- Document
- View Candidate Data
- PREF Page
- Expire Link
- Video Security
Additional multi-factor authentication practices
Users/candidates may also have to enter a verification code to access the CEM or specific links within their conversation for additional security. Learn more below: