Happy December! 🎉 We've been working on updates to help your teams hire faster and smarter. 

Here's the latest feature releases and improvements.

Campaigns

Community specific campaigns

You can now target a specific subset of Talent Communities when configuring your campaigns, no longer having to worry about accidentally adding candidates to the wrong community of interest (COI) during a campaign. This update significantly boosts the precision of your campaign targeting, preventing candidate mis-associations for a cleaner, more streamlined experience. 

Learn more about this enhancement in talent community campaigns.

Channels

Redesign of our Phone Numbers and Keywords pages

You can now manage all your communication channels (phone numbers and keywords) through a modernized, intuitive list view with enhanced search and sorting, no longer having to navigate a legacy interface when managing your outbound communication channels. This modernization effort aligns the interface with our platform's latest design standards, improving usability and ensuring better performance and maintainability for future channel enhancements.

All phone numbers related documentation has been updated to reflect this redesign.

Conversation Builder

Conversation-specific language filter

You can now restrict a specific conversation to only allow a subset of supported candidate languages, overriding your account's global settings and no longer needing to rely only on account-level settings to enforce a single language for legally sensitive conversations, such as applications. This provides critical, conversation-level flexibility, allowing you to easily enforce language compliance for specific use cases (like applications) where only a single language may be required.

Learn more about configuring this setting in custom conversations.

Conversational Events

Customizable Event Landing Page and Candidate Schedule Page

You can now provide all scheduled candidates (including those for Private and Interview-Only Events) with independent, customized pre-registration and post-registration content using the Event Landing Page and Candidate Schedule Page, which are now required when building an event. This means you'll no longer have to manage inconsistent schedule presentations or struggle to share preparation documents for all scheduled event types. This new feature unifies the candidate experience for hiring and orientation events, resolving workflow conflicts and ensuring all candidates have universal access to essential preparation documents and their personalized schedule. 

Learn more about creating an event landing page and the candidate schedule page. 

Job Management

Filter by Journey stage within a status in Job Centric View

If you manage jobs and use Conversational ATS, you can leverage Journey Targeting for your jobs, no longer needing to create and manually manage multiple, nearly identical job postings just to implement small differences in the candidate journey (like different forms or offer letters) across locations. We've upgraded the old Applicant Flows to Journey Targeting and brought this powerful capability to all Paradox Jobs clients. This feature streamlines job creation, significantly reduces manual administrative work for your teams, and improves the scalability of your hiring platform by allowing you to centrally manage all journey variations.

Journey targeting capabilities available for Paradox Jobs/Conversational ATS clients 

If you manage jobs and use Conversational ATS, you can leverage Journey Targeting for your jobs, no longer needing to create and manually manage multiple, nearly identical job postings just to implement small differences in the candidate journey (like different forms or offer letters) across locations. We've upgraded the old Applicant Flows to Journey Targeting and brought this powerful capability to all Paradox Jobs clients. This feature streamlines job creation, significantly reduces manual administrative work for your teams, and improves the scalability of your hiring platform by allowing you to centrally manage all journey variations.

Mass update your Job Data Packages (JDP) values

If you're a Conversational ATS clients, you can now mass update Job Data Packages (JDPs) for your jobs by uploading a file, no longer having to rely on internal teams to complete bulk updates and reducing the time and effort required to manage your job data. This new self-service tool drastically improves operational efficiency, especially for clients managing hundreds or thousands of jobs and pay requirements, overall streamlining job data management. 

Please contact your CS Representative for more information on this enhancement.

New standard "Paradox Job Type" attribute

You can now target features and functionality based on a new standard attribute that differentiates between Standard, Multi-location, and Integrated Jobs, no longer having to use custom or inferred logic to identify a job's management type across the platform. This new attribute is a foundational step toward a unified job management system, providing a consistent way to configure features based on how a job is managed. The new attribute, paradox_job_type, automatically appears in all relevant targeting builders across the platform.

Standardized Job ID management

You can now rely on the job_req_id attribute to consistently and accurately reflect your account's configured Job ID format, no longer needing to manage inconsistencies between the Job ID displayed and the value used in tokens, attributes, and integrations. This core system update provides a single source of truth for the Job ID across the platform, which is critical for accurate targeting, reporting, and reliable external integrations. 

Job Search

Enhance logic for remote jobs in job search

You can now ensure all relevant remote jobs are displayed to a candidate, even if no on-site jobs are available in their inferred location. You'll no longer need to worry about candidates viewing a No Results Found message, even when remote jobs are an option. This enhancement prevents candidate drop-off by boosting job visibility for remote roles when a candidate's location is inferred (via IP address or phone number country code). 

Learn more about remote locations.

Journeys

Automatic candidate journey reassignment

You can now be confident that when a job's assigned candidate journey changes, only new candidates are assigned to the updated journey, while in-progress candidates remain on the original. You'll no longer need to manually update in-progress candidates or worry about misrouting them when a job's journey configuration is modified. This update improves data consistency and automation, ensuring accurate reporting and preventing workflow errors, while continuing to apply general configuration updates to in-progress candidates. You'll view a confirmation modal in the Job Builder that clearly warns you about the impact of journey reassignment before publishing a change.

Learn more about system journeys.

Location Management

Ability to deactivate locations

You can now deactivate locations instead of permanently hard deleting them, preserving all associated candidate data and history and no longer risking accidental data loss or data integrity issues when closing or retiring a location. This highly requested update retains all candidate associations for historical reporting and compliance while preventing new candidates from applying or being added to the deactivated location. Start using the new Deactivate feature in Location Management to maintain data integrity when closing your locations.

Learn more about deactivating and reactivating a location.

Paradox Assist

New in-product assistant to complete your recruiting tasks

Scheduling interviews

 

 

Calendar and availability management

 

 

Job operations

 

 

Help site access

 

 

You can now complete complex, multi-step tasks like scheduling interviews, searching jobs and candidates, and managing interview management logistics just by chatting with your in-platform AI assistant. You'll no longer have to manually complete multi-step tasks that can be handled conversationally by your dedicated workflow partner. This enhancement transforms the Candidate Inbox into a powerful, conversational workspace, saving you time and streamlining day-to-day recruiting operations. 

Learn more about Paradox Assist.

Use AI annotations with Paradox Assist

You can now quickly provide feedback on your AI assistant's responses using simple thumbs up/thumbs down buttons, no longer needing to rely on other, slower channels to report an AI assistant response that wasn't helpful. This feature integrates a real-time feedback mechanism directly into the AI assistant, which ensures your input is instantly tracked and used to continuously improve the AI's accuracy and performance. Start interacting with Paradox Assist today and use the new feedback buttons to help us make the AI smarter.

Scheduling

Microsoft 365 integration redesign

You can now manage your Office 365 integration entirely on your own from a single, centralized hub, no longer needing to rely on support tickets or a Paradox admin for initial setup, troubleshooting, or credential management. 

We've completely redesigned the Office 365 (O365) integration experience into a streamlined, self-service wizard within Connected Apps. This new process drastically reduces the confusion from multiple sign-in options, simplifies maintenance, and enables enterprise clients to manage multiple O365 tenants within a single Paradox account. This gives you more flexibility and control over your calendar and scheduling features.

Learn more about our Microsoft 365 integration (for company/account admins).