Table of Contents
The Details section of Company Information allows you to configure the company's profile.
Navigation
Complete the steps outlined here to navigate to Company Information.
Details section
The Details section is where the following details are stored:
- Logo – Add a company logo next to the account name. The size of the logo should be 82px x 21px.
- Account Name – This name of the account which will be displayed next to your avatar icon and in the account dropdown.
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Public company name – This is the public name of the company.
- Note: A Company name already exists as a brand name. The company name is invalid. error will display when the name entered in this field reflects one of your brand names. You will have to change this company name in order to update the record.
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Organization name – This will only display when Employee Q&A is enabled in Client Setup. This is the company name that will display to employees when Employee Q&A is initiated. By default, this will display the Public company name value.
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Example: If Contextual Employee Q&A is on, the company name is “McDonald's Arizona”, and the organization name is “McDonald's Inc.”:
- When a candidate asks a question about the company, the retrieved data would mention “McDonald's Arizona”
- When an employee asks a question about the company, the retrieved data would mention “McDonald's Inc.”
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Example: If Contextual Employee Q&A is on, the company name is “McDonald's Arizona”, and the organization name is “McDonald's Inc.”:
- Phone Number – A phone number tied to a point of contact at the company.
- Address – The location of the company. The address fields will update to reflect the country selection made.
- Business Hours – The days, hours, and time zone in which the company is open.
After filling out the following details, ensure to select Save in the upper-right corner.
You can also select the settings icon in the upper-right corner and Deactivate Account to deactivate the account.