Communication content type logic
Updated at November 3rd, 2026
This feature is used in conjunction with the Employee Communications product. If you have not purchased this product, then you will be unable to access this feature and its functionality.
Specific logic to be aware of with each content type available in communications.
Surveys
- The system supports sending translations of a survey as long as the employee’s communication preference matches one of the configured translations, before the survey is sent.
- Note: The system does not use auto-translate for surveys, as it can be error-prone and surveys require precise and consistent language.
- If an employee starts a survey in one language but replies in a different language, then the system will not change the language mid-flow or update the user’s communication preference to the new language. They will simply need to complete it in the incorrect language or ignore it, as there is no method to re-send the survey.