A token is a placeholder where information is dynamically populated based on the type used (event, conversation, candidate, job, location, etc.) and where that information is stored. Tokens are beneficial to use in mass communications where the details can be dynamically updated on a per candidate or user basis.
The following are available tokens that can be used within Campaigns.
Any token that is written in an upper-case letter will be automatically converted to a lower-case letter so that the token works as expected in messaging for all selected languages.
| Token | Description | Available for |
|---|---|---|
#candidate-firstname |
This returns the candidate's first name. | All customers |
#candidate-lastname |
This returns the candidate's last name. | All customers |
#ai-name |
This returns the AI Assistant's name who engaged with your candidate. | All customers |
#company-name |
This returns your company name. | All customers |
#user-firstname |
This returns the user's first name who created the campaign. | All customers |
#user-name |
This returns the user's full name who created the campaign. | All customers |
#event-name |
This pulls the event name. | All customers |
#event-date |
This pulls the event date. | All customers |
#event-time |
This pulls the event start and end time. | All customers |
#interview-type |
This pulls the interview type associated with the interview. | All customers |
#interview-duration |
This pulls the interview duration of the interview. | All customers |
#interview-details |
This pulls the details of the interview. | All customers |
#event-interview-location |
This pulls the event's interview location. | All customers |
#manage-comm-pref-url |
This returns the link to the Manage Communication Preferences page. |
All customers |