Watcher Alerts allow you to receive notifications about candidates that you have specifically interacted with at some point in the hiring process. These alerts serve as a type of “filter” on top of existing alerts to ensure users only receive the alerts they are interested in for relevant candidates.

Configuration

Learn how to set up Watcher Alerts here.

Watcher Alert logic

• If the Watcher Alerts toggle is turned off, you will receive alerts for any alert category that you have toggled on for all of the candidates within your assigned segment.
• If the Watcher Alerts toggle is turned on, you will receive alerts for any alert category that you have toggled on only for the candidates you have interacted with during the hiring process.
• If you do not have the Candidate Message, Candidate Request, Candidate Survey Alerts, or Scheduling Alerts turned on, then you will not receive Watcher Alerts. You must have the Watcher Alert toggled on along with the other alerts that you would like to receive. 

Automatically becoming a watcher

You will become a watcher for a candidate if you complete one of the following actions below and are a full access user in the corresponding area:

• You send a personal message to the candidate.
• You schedule an interview for that candidate (Interview Owner).
• You are scheduled as an attendee for the candidate interview.
• You add a note on the candidate’s profile.
• If you are listed as full users on a requisition (e.g. recruiters on Job Feeds).
• You are added as a watcher by another user (process defined below).

Manually adding yourself or other users as watchers

For a user to manually add themself or another user as a watcher for a Candidate, they would need to complete the steps below.

1. Navigate to the preferred candidate’s profile.
2. Select the profile’s action menu, or ellipses.
3. Select Watch from the drop-down menu.
4. A modal will then open. You will either type your name or another user's name in the search bar.
   • Note: When adding another user as a Watcher, only users who have permission to the same candidates can be added. In addition to this, only system users can be added as a Watcher (no Basic or Limited Users).
5. Click the + sign to the right of the user's name to add them as a watcher.
6. Selecg Save in the bottom right corner of the modal to finalize the changes.

View existing watchers

You can view a list of a candidate’s existing watchers by clicking Watch within the Candidate Profile’s action menu, or ellipses. A modal will then open and include a list of all watchers.

Remove existing watchers

To remove existing watchers, simply click Watch within the Candidate Profile’s action menu, or ellipses. A modal will then open and display a list of all watchers. Hover over the preferred user's name and click the x icon to the right of their name. Click Save to remove that user.

Provide all users access to all locations and groups

If your team is using an integrated ATS, you have the option of marking all users as watchers for all candidates in your account. This can be helpful when certain team members are out for an extended period of time and may need to view another user's candidates. However, it is important to note that when this is enabled, users will see every candidate in an account.

Contact your CS Representative to enable this feature.