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    Written by Lindsey Stanifer

    Updated at August 19th, 2026

    Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

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    Paradox's help site provides tier 1 support for your general platform needs. However, at times, you may have more use case-specific questions that aren't answered in the help site. When this happens, we recommend that you reach out to one of the following support systems:

    • Field Leader/Manager – A leader that works at your company who has in-depth knowledge of the Paradox platform.
    • Your company's support team – Your corporate or larger company's support team who is available for troubleshooting assistance.
    • Your Paradox CS Representative – Your company's assigned Paradox CS Representative, who can answer your use case-specific questions for you.

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