The Hiring Hub will allow for users that traditionally would not interact with the CEM to complete tasks to drive the hiring process forward. Today, this feature allows basic users to receive scheduling requests for them to complete, have a focused view of all of their outstanding tasks, and see their calendar and make any edits needed.

Product dependencies

Requires: Scheduling

Use cases

• Users who do not have access to the CEM, but who play a vital role in moving along the hiring process, such as those who schedule interviews.

Configuration

This feature can be utilized if enabled before May 2024. If not, then contact your CS Representative about enabling the Recruiting Dashboard.

Basic scheduling requests

Submit a scheduling request

In order for a Basic User to receive a scheduling request in the Hiring Hub, a full access user will need to trigger it for them. To do this,

1. Navigate to the preferred Candidate Profile.
2. Click the More button.
3. Click Schedule in its drop-down menu.
4. Enter the interview details.
5. Scroll down to the Settings section.
6. Toggle on the Have Attendee Schedule Interview setting.
7. Select the Basic User.
   • Note: This user must be listed as an interview attendee.
     
     
      
8. Enable any additional preferred settings.
9. Click the Have Attendee Schedule button.

View request in the Hiring Hub

Basic Users will receive a notification that they have a new task in their Hiring Hub with a call to action to navigate to the Hiring Hub and view their tasks. This process is as follows for Basic Users:

1. Open your notification.
2. Click the View My Tasks button.
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    
3. If the email is less than 30 minutes old, then you will navigate directly to the portal. However, if the email is more than 30 minutes old, then you will be required to verify your account via two-factor authentication. To do this,
   1. Enter your email or another form of identification on the Secure Login screen.
   2. Click Next.
   3. A communication will then be sent to your email. Open this to view your verification code.
   4. If you click the link in the email within 30 minutes of receiving it, then you will automatically be authenticated and directed to the home page of the Hiring Hub. If not, enter in the code from this email to the login screen.
4. The portal will then open. View the scheduling request from this landing page.
5. Click Schedule on each request to complete the request.
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
    

Scheduling request details

On each scheduling task, the user will see the candidate's information, interview details, and the scheduling action button.

• Candidate Information – Click the candidate’s name to open their profile and either communicate with the candidate, see notes left about them, or view their profile's Hire Details section, among others.
  • Note: Users must have the Notes child permission in order to add notes. Otherwise, the ability to add notes will be disabled.
• Interview Details – Each scheduling request will display the details of the interview for easy reference.
• Schedule action – By clicking the Schedule button, a slide-out drawer will open where you can choose the times sent to the candidate when your AI Assistant reaches out to schedule the interview.
  • Note: The Choose a Time functionality will always be available through this scheduling method.
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
     

Decline an interview

When a Basic User declines an interview invitation, they will receive an email that lists out the available actions they can take, which include:

• Reschedule
• Cancel the Interview
• Edit Interview Details

In clicking one of these buttons, a new page will open where the corresponding action can be completed. This will not be within the Hiring Hub portal, but rather in an independent page, allowing the candidate to complete the update without having to complete multi-factor authentication.

View calendar

Users can also view their calendar inside of the Hiring Hub in case if they need to make any changes. The calendar will display all of the upcoming open interview times, busy times, and interviews that have been added to their calendar. A user will be able to click on any of the available times to edit their availability or add more of it!

By clicking on a scheduled interview, users will be able to see the interview details for that candidate via their Candidate Profile that slides out over the page.

Permissions

FAQs