Table of Contents
Recorded interviews offer you the chance to send questions to candidates for them to then record their answers and send them back.
Configuration
Step #1: Enable feature in Client Setup
Users with full access to Client Setup can enable this feature by following the steps below.
- Select All Apps in the top left corner of the header and then Settings in its drop-down menu.
- When the Settings page opens, select Client Setup in the Paradox Tools section.
- Client Setup will then open. Scroll down to and open the Scheduling section from the left panel.
- Toggle on Recorded Interviews.
- If you would like to customize the expiration of recorded interview requests in Client Setup, then update the How long after a recorded interview request is sent should Olivia expire the request? fields in the Scheduling section.
- Save the page.
Step #2: Update user permissions
Review the Permissions section below and update user permissions, as needed.
Relevant documentation
Learn more about this feature here.
Permissions
Users will need full access to the Olivia Recorded Interviews permission (under the Scheduling parent permission) in order to create and manage recorded interviews. In order to view recorded interviews from a Candidate Profile, users will need view or full access to the Messaging permission (under the Candidates parent permission).
FAQs
Why won't the recorded interview links send to the candidate?
You will need to include a Communication Preference question in the conversation flow in order for them to receive the recorded interview links.