Event attendees can use student evaluations to assess students during Campus Events or Conferences only and capture their first impressions, which can help making informed decisions.

Configuration

Contact your CS Representative to enable this feature for you.

Create an evaluation

Once this feature is enabled, you will then need to build evaluations that best support your Campus Events.

1. Navigate to the Surveys page.
2. Open the Evaluations list from the left panel.
3. Click the + Create New Evaluation button in the top right corner of the page.
4. When the Content section opens, name the evaluation.
5. Review and update the default introduction as needed.
6. In the Questions section, click the + Add a question to get started button.
   
   
    
7. A slide-out drawer will open where you can enter in your question. This includes the following types of attributes:
   • Free-Text Response – When this type of attribute is selected, the Interview Feedback Attributes will be utilized.
   • List Select – When this type of attribute is selected, the configured list select options will override and replace anything previously configured for the question. A modal will then appear where you will confirm your selection before seeing this read-only selection.
     • Important Note: When the question type is selected, List Select Candidate Attributes will automatically fill that question type answers. These answer input fields cannot be edited.
8. If applicable, tie a relevant Candidate Attribute to this question.
9. Select a Theme. Options include:
   • Thumbs – This lists 2 answers with a thumbs up and a thumbs down.
     • Note: If a List Select Candidate Attribute is selected for this question, then this option will be hidden if it has more than 2 options.
       
       
        
   • Emoji – This allows 2-5 answers using emojis. Depending on the number selected, the emojis will further differentiate between a positive and negative experience.
     • Note: If a List Select Candidate Attribute is selected for this question, then this option will be hidden if it has more than 5 options.
       
       
        
   • Stars – This lists 5 answers with the corresponding number of stars.
     • Note: If a List Select Candidate Attribute is selected for this question, then this option will be hidden if it has more than 5 options.
       
       
        
   • Text – This allows 2-5 answers where text can be included. When selected, an Additional Settings section will display and include the Allow Multi-Select toggle, which will allow recipients to enter more than one response. When a candidate responds to this question via SMS, a typed-out response reflecting one of these options will be accepted. 
     • Note: If a List Select Candidate Attribute is selected for this question, then this option will be hidden if it has more than 10 options.
       
       
        
   • Open-Ended Answer – This will provide a text box for the recipient to enter their response (max of 320 characters). 
     • Note: This option will be hidden if a List Select Candidate Attribute is selected for this question.
       
       
        
   • Dropdown – This allows 2+ answers where text can be included. There is not a limit on the total number of answers that can be added with this question type.
     • Note: When a candidate responds to this question via SMS, a typed-out response reflecting one of these options will be accepted.
       
       
        
10. For all but Open-Ended Answer themes, enter in possible responses to the question, unless a List Select Candidate Attribute was chosen.
11. For all but Open-Ended Answer themes, you can add additional answers by clicking the + Add Answer button, unless a List Select Candidate Attribute was chosen. 
12. Update the Additional Settings section, as needed. These settings include:
    • Conditional Logic – This will allow you to add conditional logic based on recipient responses, allowing you to create a more tailored experience.
    • Allow Multi-Select – This will be available for Text themed questions and allows recipients to enter more than one response. When selected, a Maximum Responses field will display where you will enter the value that reflects the maximum number of responses.
    • Make Question Required – This will be available for any question and allows you to mark a specific question as required. This will prevent evaluators from skipping a certain question when completing an evaluation.
    • Hide Labels – This will be available for Thumbs, Emoji, and Star themed questions and allows you to hide the answer labels associated with the selected theme. 
13. Click Confirm in the bottom right corner of the drawer.
14. The question will then display within the Questions section. Click the plus icon after the newly-added question and repeat steps #7-13 for including additional questions in the survey.
15. Before clicking the Next button and moving to the Preview section, review the optional actions below.

Conditional logic in evaluations

You can add conditional logic based off a user answering a question. You can do this by accessing the Conditional Logic drawer in two different ways:

• Selecting the three-dotted action menu for a question and selecting Add Conditional Logic.
• Selecting the three-dotted action menu for a question, selecting Edit Question, and then adding conditional logic from the Additional Settings section.

From there, follow the steps below to add conditional logic to your question:

1. Define the outcome for the default condition.
   1. Next Question – This takes the person filling out the evaluation to the next question.
   2. End Evaluation – This ends the evaluation.
   3. Skip Question – This takes the person filling out the evaluation to a future question, skipping the questions in-between.
2. Define targeting rules based on evaluation responses by filling out the below:
   1. Select Response  – Select what responses to target. The options in this drop-down menu depend on the possible responses you configured for the question.
   2. Select Outcome  – Select what the outcome based on the response:
      1. Next Question – This takes the person filling out the evaluation to the next question.
      2. End Evaluation – This ends the evaluation.
      3. Skip Question – This takes the person filling out the evaluation to a future question, skipping the questions in-between.
3. (Optional) Add any additional conditional logic to other responses by selecting Add Response.
4. In the lower-right corner, select Apply to apply once you have finished adding all desired conditional logic to the question.
5. Repeat steps #1-4 as desired for all questions within the evaluation.

The conditional logic configured for each question should then display below the question.

Reorder question answers

You can easily flip the answers to a question so that the last response is the first and the first is the last. This can be beneficial to use when you want to list the more positive answers first.

To do this, open the corresponding question in a slide-out drawer and then click the Reorder Answers button in the top right corner of the Answers section. Ensure to save the question.

Reorder evaluation questions

After creating all of your questions, you may find it helpful to rearrange the questions to make the survey flow more logically. You can do this by clicking the Reorder Questions button in the top right corner of the Questions section.

• Note: This button will only appear once two or more questions are added to the survey.

A Reorder Questions modal will open where you can click the rearrange icon at the end of the preferred question and then drag and drop the question in the desired place. Click the Save button to save the changes made.

• Note: Questions can only be reorganized before a survey is initially published.

Delete survey questions

You can delete a question from the survey by clicking the questions action menu, or ellipses, and then select Delete Question in the menu that opens. A warning modal will appear where you will confirm the removal of the question.

Preview and publish a survey

When previewing the evaluation, you will only see it within one view since employees can only complete the evaluation within the CEM. Click the arrows listed at the bottom of the preview to navigate between questions.

If any updates need to be made, ensure to navigate back to the Content section to make the necessary changes. 

When finished, click the Draft status in the top right corner of the section and then Publish from its dropdown. This will mark the evaluation as active.

Manage evaluations

Edit an evaluation

You can always edit an evaluation at any time, even if it is associated with an ongoing or upcoming hiring event. This gives you complete flexibility to:

• Add, edit, or delete questions
• Add, edit, or delete answers
• Reorder questions or answer options

When you edit an evaluation, here are the following impact on users filling out the evaluation:

• In-Progress Evaluations: If a user is actively filling out an evaluation when you publish an edit, they'll continue with the original version they started.
• Edited Evaluations: Any user who starts that evaluation after your edits are published will complete the new, edited version.

The original version of an evaluation that a user completed about a candidate is always preserved and displayed on their profile.

If an evaluation is associated with an ongoing or upcoming hiring event, then the Evaluation Dependencies modal displays, indicating the hiring event dependencies associated with the evaluation. 

Delete or duplicate an evaluation

You can easily delete or duplicate an evaluation by hovering over the evaluation in the evaluations list and clicking its action menu, or ellipses. A menu will then open where you can select and take the preferred action.

Add an evaluation to a Campus Event

Evaluations are added to a Campus Event from its Tools section.

1. Open the Tools section of the preferred event.
2. Click Candidate Evaluations.
   
   
    
3. On the new page that opens, click the evaluation that will be tied to this event. Only one evaluation can be selected per event and can be changed at any time.
   • Note: A Create new Evaluation button will be displayed at the bottom of this selector. When clicked, you will be redirected to a new browser tab with a new evaluation automatically opened.
     
     
      
4. Once selected, a preview of the evaluation will be displayed. Click the arrows below the preview box to navigate between questions.
5. Click Save in the top right corner of the page to add the evaluation.

Completing an evaluation

Event attendees can complete an evaluation within Career Fair Mode, from the All Candidates list, or from the candidate profile.

Career Fair Mode

Complete a candidate’s evaluation before or after the candidate is scheduled for an interview. 

1. From the Event Dashboard, click the Launch Career Fair Mode button within the Career Fair Mode widget. A new page will open where you can either click Search for Candidate to find a registered candidate or click Add New Candidate to add a candidate to the event.
   
   
    
2. If searching for a candidate, click their name from the list that displays.
3. The candidate’s Candidate Summary will then open. Click Evaluate Candidate from this list.
   • Note: When an event attendee starts an evaluation on a candidate, they will then be automatically assigned to that candidate for that Campus Event.
     
     
      
4. The evaluation will then open where you can select your responses to the listed questions. For all but the open-ended, dropdown, or multi-select text question types, making a selection will automatically move you to the next question. Otherwise, you will need to click Next to move to the next question.
   • Notes:
     • A search bar will display in the select drop-down when there are more than 10 items available.
     • At any point, you can click Back to return to a previous question. In addition to this, no questions within an evaluation will be required.
5. When all questions are answered, the final button will display as Complete Evaluation. When this is clicked, you will see a preview of all answers to the evaluation questions. Click Return to Candidate Profile to finalize your responses and return to the candidate’s profile.
   • Notes:
     • A response will not be saved if the question type is open-ended or multi-selection and you do not click Next or complete the evaluation when you attempt to exit.
     • To edit a response, click the pencil icon next to the question to open the response, make changes, and then click Save. You will then return to the preview page where you can click Return to Candidate Profile.
       
       
        
6. The Evaluate Candidate card will then be updated to display the status of the evaluation and the evaluator’s name.
   
   

All Candidates list

Complete a candidate’s evaluation before or after the candidate is scheduled for an interview.

1. From the Event Dashboard, click the Candidates tab and then the All Candidates list. Candidates who do not have an evaluation completed for them will have an Evaluation Not Complete button. Click this to open their evaluation.
   1. Note: When an event attendee starts an evaluation on a candidate, they will then be automatically assigned to that candidate for that Campus Event.
      
      
       
2. When the evaluation opens, you can select your responses to the listed questions. For all but the open-ended, dropdown, or multi-select text question types, making a selection will automatically move you to the next question. Otherwise, you will need to click Next to move to the next question.
   • Notes:
     • A search bar will display in the select drop-down when there are more than 10 items available.
     • At any point, you can click Back to return to a previous question. In addition to this, no questions within an evaluation will be required.
3. When all questions are answered, the final button will display as Complete Evaluation. When this is clicked, you will see a preview of all answers to the evaluation questions. Click Return to Candidate Profile to finalize your responses and return to the candidate’s profile.
   • Notes:
     • To edit a response, click the pencil icon next to the question to open the response, make changes, and then click Save. You will then return to the preview page where you can click Return to Candidate Profile.
       
       
        
4. The Evaluate Candidate card will then be updated to display the status of the evaluation and the evaluator’s name.
   
   

Edit a completed evaluation

Event attendees who have started an evaluation for a candidate can return to that evaluation to complete it. Event evaluations can be edited from your My Candidates or All Candidates list.

To edit a completed evaluation, click the Evaluation Complete button in the preferred candidate’s row from the My Candidates or All Candidates list. When the Evaluation slide-out drawer opens, click the Edit evaluation button above the first question in the evaluation to edit your responses to the questions in the evaluation.

Candidate profile

You can start a new evaluation and view or edit your own evaluations in the Events tab in the Candidate Inbox, within the candidate profile. With the proper permissions, you can also view or edit other's evaluations. 

Learn more about this experience here.

Evaluation statuses / states

When an event attendee starts an evaluation, they are automatically assigned to that candidate for that Campus Event. Because of this, no other event attendee can start or complete an evaluation for the candidate.

Evaluation statuses/states include:

• Evaluation in Progress – The event attendee is currently filling out the evaluation. Their name is listed under this status.
• Evaluation Complete! – The event attendee completed the evaluation. Their name is listed under this status.

View evaluations

Evaluations can be viewed from the Event Dashboard, Career Fair Mode’s Candidate Summary, or the Candidate Profile.

Event Dashboard

When an evaluation is added to a Campus Event, a new Evaluation Status column will display in the My Candidates and All Candidates list views. When an event attendee is assigned to a candidate’s evaluation, that candidate will automatically appear in their My Candidates list.

You can click the evaluation’s status to open and review its responses.

Career Fair Mode’s Candidate Summary 

When viewing the candidate’s summary within Career Fair Mode, you can click the Evaluation Complete! box to open its details and review its answers. If you completed the evaluation, then pencil icons will display where you can make changes. Otherwise, you can view the responses and then click Return to Candidate Profile when finished.

Candidate profile

You can view your own evaluations in the Events tab in the Candidate Inbox, within the candidate profile. 

Learn more about this experience here.

Reporting and alerts

Evaluations will be excluded from all standard Survey reports, the Survey Dashboard, and Survey-related alerts. However, the following reports will be listed under the Evaluations reporting category:

• Evaluator Summary Report – This report pulls data on the evaluators of the events listed within a selected time frame. This report includes the total number of Campus Events that an evaluator has participated in, the number of evaluations that they have completed or partially completed, their completion rate, average time to complete an evaluation, and more.
• Event Summary Report – This report pulls general data on Campus Events within a selected time frame. This report includes the Campus associated with each event, the number of employees added to the event, the total number of employees assigned to an evaluation, total time it takes for employees to complete the evaluation, and the amount of responses for each answer tied to a question, among others.
• Candidate Summary Report – This report pulls the event, evaluator, and candidate details as well as the evaluation used and the responses provided for each candidate surveyed.

Permissions

The Evaluations child permissions lives under the Candidates parent permission in Roles and Permissions. By default, all user roles have access to this child permission.

You can grant your users access with the following permissions:

• Can start a new evaluation and view or edit own evaluations
  • Full Access – This allows users to start a new evaluation and view or edit evaluations they have personally completed. By default, all user roles have this access level.
  • No Access – This does not allow users to start, view, or edit their own evaluations.
• Can view or edit other’s evaluations
  • Full Access – This allows users to view or edit evaluations completed by other users. By default, all Company/Account Admins and Franchise Owners have this access level.
  • No Access – This does not allow users to view or edit evaluations completed by others.