Phone number registration (10DLC): Configuration guide
Updated at September 23rd, 2026
Only Super Admins, Communications Channel Admins, and System Implementers (Partner Users) will be able to complete the below process to initiate 10DLC registration. Paradox Admins will only have view access to the corresponding setting.
10DLC registration is enabled by default for all accounts. However, based on specific client use cases, such as accounts only using international numbers or those linked to a parent brand, this requirement can be disabled or modified.
To configure this registration,
- Select All Apps in the top left corner of the header and then Settings from its drop-down menu.
- From the Settings page, select Client Setup under the Platform section.
- The Account Overview section will open. From the Is 10DLC Registration Required? setting, select one of the following:
- Yes, Require Registration – Default for US/Canada outreach.
- No, Do Not Register – Disables 10DLC requirements for this account.
- No, Outside US – Unlocks the Channels page to configure international numbers.
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No, Use Existing Brand – Allows the account to inherit compliance from a parent brand.
- Note: When this option is selected, you’ll be able to enter the UID for the existing brand and select Add Brand.
- In the bottom right corner, select Save.
Selecting No, Do Not Register or No, Outside US automatically unlocks the Channels page, bypassing the registration block. Learn more about channels.